Frequently Asked Questions

Booking a collection

How do I book a collection?

You can use our handy web form by clicking here or alternatively, you can contact our concierge team direct by phone on 0208 809 3232 or by email at services@jeevesofbelgravia.co.uk

How much do you charge for collection/delivery?

Within London and the Home Counties, there is no charge for our collection/delivery service. Outside of these areas, we offer a postal service. Click here to schedule a collection.

What do I need to do with my clothes before my collection?

Just have them ready to pick up. If you have any special instructions as to how you would like your items finished e.g. you like your knitwear folded over a hanger, just let our driver know when they collect. If you need advice about specific items, you can speak to our concierge team who will be happy to advise you. They are available by phone on 0208 809 3232 or by email at services@jeevesofbelgravia.co.uk

Can I leave my items with a neighbour, the reception desk or concierge?

Absolutely. Please just let us know when you make your booking.

How long will it take for my clothes to be returned?

Generally, we operate a seven day service. So, if we collect from you on a Monday, we will deliver your items back the following Monday. However, if required, we are able to offer a 72hr service for no additional charge or a 24hr service for a small surcharge. Please let our driver know if you require an express service.

Can I schedule a regular collection?

Absolutely! Most of our clients have a regular weekly collection/delivery slot. Our concierge team will be happy to arrange this for you.

Do I need to provide my own bag?

No. We will send you a welcome pack with your first order. This includes a personalised drop-and-go bag which you can use for all of your items going forward. If you ever need more drop and go bags, just let us know. We would be happy to provide you with more.

What should I do with my hangers and used packaging?

Please recycle it according to local restrictions or keep hold of it and give it to your driver when they next visit. We would be happy to recycle it.

Services

Are you able to clean suede, leather and fur items?

We most certainly can. Our team of experts have years of experience in caring for suede, leather and fur items and we are one of the very few dry cleaners that still provide these very specialist services. In fact, many dry cleaners ask us to offer this service on their behalf. However, we only offer these services direct to our clients. Please contact our concierge team to discuss your specific requirements.

Do you clean carpets, rugs and curtains?

We do. Some of our experts have even studied antique textile restoration, so your items are in safe hands. Please contact our concierge team to discuss your specific requirements.

Do you offer shoe cleaning and repairs?

We most certainly do. We are able to clean, repair and restore all kinds of shoes including carrying out colour restoration on leather shoes. Please contact our concierge team to discuss your specific requirements.

Do you offer alterations or repairs?

We certainly do. We have a team of expert seamstresses and tailors who can carry out highly specialised repairs and alterations. We are also able to visit you at home to complete a fitting if required. Please contact our concierge team to discuss your specific requirements.

Are you able to clean and repair handbags?

Yes we can. We offer a full handbag restoration service for all leather goods. This includes touching up colour, repairing damage and cleaning interiors. We can also recolour your bag should you wish. Please contact our concierge team for more information.

What process will my clothes go through?

Details of our cleaning processes can be found on this page.

Is there anything you are unable to clean?

There isn’t much. However, on some occasions, we may feel that due to age or condition, the fragility of an item would result in it being damaged during cleaning. In these rare instances, we will contact you and discuss options before proceeding. If you have concerns about a specific item, please contact our concierge team who will be happy to advise.

What is your wedding dress preservation service?

Our wedding dress preservation service is used in order to preserve the life of your wedding dress for generations. As part of this service, you dress will pass through our 7 step cleaning process before being packed with acid free tissue into a bespoke, breathable box. This ensures your dress remains in pristine condition for years to come. Please contact our concierge team for more information.

Stores Worldwide

UK
London
London
Belgravia
8-10 Pont Street, Belgravia, London, GB, SW1X 9EL

020 7235 1101

Belgravia
OPENING HOURS

Monday - Saturday: 9:00 - 18:00

ADDRESS
8-10 Pont Street, Belgravia, London, GB, SW1X 9EL
Chelsea
123 Fulham Road, Chelsea, London, GB, SW3 6RT

020 7589 9229

Chelsea
OPENING HOURS

Monday - Saturday: 9:00 - 18:00

ADDRESS
123 Fulham Road, Chelsea, London, GB, SW3 6RT
Fleet Street
131 Fleet Street, City of London, London, GB, EC4A 2BH

020 7353 3532

Fleet Street
OPENING HOURS

Monday - Saturday: 9:00 - 18:00

ADDRESS
131 Fleet Street, City of London, London, GB, EC4A 2BH
Hampstead
11 Heath Street, Hampstead, London, GB, NW3 6TP

020 7794 4100

Hampstead
OPENING HOURS

Monday - Saturday: 9:00 - 18:00

ADDRESS
11 Heath Street, Hampstead, London, GB, NW3 6TP
Kensington
271 Kensington High Street, London, GB, W8 6NA

020 7603 0484

Kensington
OPENING HOURS

Monday - Saturday: 9:00 - 18:00

ADDRESS
271 Kensington High Street, London, GB, W8 6NA
Mayfair
54 South Audley Street, Mayfair, London, GB, W1K 2QQ

020 7491 8885

Mayfair
OPENING HOURS

Monday - Saturday: 9:00 - 18:00

ADDRESS
54 South Audley Street, Mayfair, London, GB, W1K 2QQ
United States
New York
New York www.jeevesofbelgravia.com/
OPENING HOURS

COVID Hours: Monday - Friday 9 AM- 6 PM Saturday 11AM - 4PM

ADDRESS
39 East 65th Street, Between Madison and Park, New York, New York, US, 10065
Asia
Taipei
Taipei
OPENING HOURS

09: 00-19: 00

ADDRESS
94043 Ann Road, Sec 90-1, TW
CONTACT T: 0223257608

Singapore
Singapore
Head Office
103 Neythal Road, Singapore, SG, 628591

+65 6264 5628

Head Office
OPENING HOURS

Monday - Friday: 9.00am - 6.00pm, Sunday & Public Holidays: Closed

ADDRESS
103 Neythal Road, Singapore, SG, 628591
Jalan Jamal
1 Jln Jamal, Singapore, SG, 457591

+65 6245 7179

Jalan Jamal
OPENING HOURS

Monday - Saturday: 10.00am - 8.00pm, Sunday & Public Holidays: 10:00am - 6:00pm

ADDRESS
1 Jln Jamal, Singapore, SG, 457591
Jeeves River Valley
282 River Valley Rd, Singapore, SG, 238323

+65 6836 5925

Jeeves River Valley
OPENING HOURS

Monday - Saturday: 10am - 8.00pm, Sunday & Public Holiday: 10:00am - 6:00pm

ADDRESS
282 River Valley Rd, Singapore, SG, 238323
Jeeves Bikut Timah
501 Bukit Timah Rd, Singapore, SG, 259760

+65 6469 6478

Jeeves Bikut Timah
OPENING HOURS

Monday - Saturday: 10.00am - 8.00pm, Sunday & Public Holiday: 10:00am - 6:00pm

ADDRESS
501 Bukit Timah Rd, Singapore, SG, 259760
Raffles City Shopping Centre
252 North Bridge Rd, #B1-97, Singapore, SG, 179103

+65 6261 0531

Raffles City Shopping Centre
OPENING HOURS

Monday - Saturday: 10am to 8pm, Sunday & Public Holidays: 10:00am - 8:00pm

ADDRESS
252 North Bridge Rd, #B1-97, Singapore, SG, 179103
Pacific Plaza
9 Scotts Rd, Level 2, Singapore, SG, 228210

+65 6732 0635

Pacific Plaza
OPENING HOURS

Monday - Saturday: 10am to 8pm, Sunday & Public Holidays: 10:00am - 8:00pm

ADDRESS
9 Scotts Rd, Level 2, Singapore, SG, 228210
Manila
Manila
Jeeves Makati
Shop 3, New World Hotel, Makati Avenue corner Arnaiz, Makati City, PH, 1228

0917.323.2243

Jeeves Makati
OPENING HOURS

Monday to Friday: 10:00 am - 6:00 pm

ADDRESS
Shop 3, New World Hotel, Makati Avenue corner Arnaiz, Makati City, PH, 1228
Jeeves Shaw
Lower Ground Level Worldwide Corporate Center, Shaw Boulevard, Mandaluyong City, PH, 1550

0917.323.2249

Jeeves Shaw
OPENING HOURS

Monday to Thursday: 9am - 3pm

ADDRESS
Lower Ground Level Worldwide Corporate Center, Shaw Boulevard, Mandaluyong City, PH, 1550
Hong Kong
Hong Kong
Jeeves Happy Valley
G/F, 16C Shan Kwong Road, Happy Valley, HK

+852 2574 9393

Jeeves Happy Valley
OPENING HOURS

Monday - Saturday 9am - 6pm, Public Holidays 10am - 5pm, Statutory Holidays / Sundays - Closed

ADDRESS
G/F, 16C Shan Kwong Road, Happy Valley, HK
Jeeves Lee Garden
Shop 304A, 3/F, Lee Garden One, 33 Hysan Avenue, Causeway Bay, HK

+852 2973 0077

Jeeves Lee Garden
OPENING HOURS

Monday - Saturday 10:00am - 7:00pm, Public Holidays 10:00am - 5:00pm, Statutory Holidays/Sundays - Closed

ADDRESS
Shop 304A, 3/F, Lee Garden One, 33 Hysan Avenue, Causeway Bay, HK
Jeeves Jardine House
Shop 10-11, Lower Ground Floor, Jardine House, 1 Connaught Place, Central

+852 3119 7200

Jeeves Jardine House
OPENING HOURS

Monday - Friday: 9.30am - 6.30pm, Saturday 9.30am - 2.30pm, Sundays & Public Holidays - Closed

ADDRESS
Shop 10-11, Lower Ground Floor, Jardine House, 1 Connaught Place, Central
Jeeves The Bank Of East Asia Building
Shop 4B, Lobby Floor, The Bank of East, Asia Building, 10 Des Voeux Road Central, Central, HK

+852 2973 0101

Jeeves The Bank Of East Asia Building
OPENING HOURS

Monday-Saturday: 8 AM-7:30 PM; Public Holidays: 10 AM-5 PM; Closed on Sundays & Statutory Holidays

ADDRESS
Shop 4B, Lobby Floor, The Bank of East, Asia Building, 10 Des Voeux Road Central, Central, HK
Jeeves Aberdeen
17/F, Shing Dao Building, 232 Aberdeen Main Road, Aberdeen, HK

+852 2973 0071

Jeeves Aberdeen
OPENING HOURS

Monday-Friday: 9 AM-6 PM ; Saturday: 9 AM-12 PM; Closed on Sunday and Statutory Holidays

ADDRESS
17/F, Shing Dao Building, 232 Aberdeen Main Road, Aberdeen, HK
Kuala Lumpur
Kuala Lumpur
Jeeves Kuala Lumpur
237, Jalan Ampang, (Opposite AmpWalk Mall), Kuala Lumpur, MY

+60-3 7785 3884

Jeeves Kuala Lumpur
OPENING HOURS

ADDRESS
237, Jalan Ampang, (Opposite AmpWalk Mall), Kuala Lumpur, MY
Jeeves Intermark Mall
Lot C-15, Concourse Level, 348 Jalan Ampang, (corner Jln. Tun Razak), Kuala Lumpur, MY

03-2181 3110

Jeeves Intermark Mall
OPENING HOURS

Monday - Friday: 10am - 8.00pm Saturday: 10am - 7.00pm

CONTACT T: 03-2181 3110

ADDRESS
Lot C-15, Concourse Level, 348 Jalan Ampang, (corner Jln. Tun Razak), Kuala Lumpur, MY
Jeeves Bangsar Shopping Center
Ground Floor, 238 Jalan Maarof, Kuala Lumpur, MY

03-2011 3304

Jeeves Bangsar Shopping Center
OPENING HOURS

Monday - Sunday: 10am - 9.00pm

CONTACT T: 03-2011 3304

ADDRESS
Ground Floor, 238 Jalan Maarof, Kuala Lumpur, MY
Jeeves The Gardens, Mid Valley City
Lot G-233A, Ground Floor, The Gardens Mall, Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur, MY, 59200

03-2201 0324

Jeeves The Gardens, Mid Valley City
OPENING HOURS

Monday - Saturday: 10am - 10.00pm

CONTACT T: 03-2201 0324

ADDRESS
Lot G-233A, Ground Floor, The Gardens Mall, Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur, MY, 59200
Jeeves Publica Shopping Gallery
Lot UG73A, Level UG, Publika Shopping Gallery, Jalan Dutamas 1, Hartamas, Kuala Lumpur, MY, 50480

03-6211 2463

Jeeves Publica Shopping Gallery
OPENING HOURS

Monday - Saturday: 10am - 10.00pm

CONTACT T: 03-6211 2463

ADDRESS
Lot UG73A, Level UG, Publika Shopping Gallery, Jalan Dutamas 1, Hartamas, Kuala Lumpur, MY, 50480
Indonesia
Indonesia
Cipinang
Jl. Cipinang, Jaya No. 39, Timur, Jakarta , ID

+62 21 391 9156

Cipinang
OPENING HOURS

Monday - Friday: 7:30-19:30 Saturday 9:00-17:30

ADDRESS
Jl. Cipinang, Jaya No. 39, Timur, Jakarta , ID
Pondok Indah
Jl. Sultan Iskandar Muda No.21, Plaza Pondok Indah 6, Unit 7A, Selatan, Jakarta , ID

+62 21 2912 4056

Pondok Indah
OPENING HOURS

Monday - Sunday: 8:30-21:00

ADDRESS
Jl. Sultan Iskandar Muda No.21, Plaza Pondok Indah 6, Unit 7A, Selatan, Jakarta , ID
Pluit
Jl. Pluit Putri Raya Blok E No. 2C, Utara, Jakarta , ID

+62 21 2608 0090

Pluit
OPENING HOURS

Monday - Friday: 8:00-19.00 Saturday: 9:00-18:00

ADDRESS
Jl. Pluit Putri Raya Blok E No. 2C, Utara, Jakarta , ID
Hang Lekir
Jl. Hang Lekir Raya No. 6, Selatan, jakarta, ID

+62 21 7278 9776

Hang Lekir
OPENING HOURS

ADDRESS
Jl. Hang Lekir Raya No. 6, Selatan, jakarta, ID
Guangzhou
Guangzhou
OPENING HOURS

ADDRESS
383 Tianhe Road, Guangzho, CN
Chengdu
Chengdu
OPENING HOURS

ADDRESS
LG131, B1, IFS, NO.1, Section 3 , Hongxing Road, Jinjiang District, Chengdu zh, CN
Middle East
Abu Dhabi
Abu Dhabi
OPENING HOURS

ADDRESS
Sheikh Zayed, The First Street, Khalidiya Area, Abu Dhabi, AE
Doha
Doha
OPENING HOURS

Saturday - Thursday: 9:00-21:00

ADDRESS
The St. Regis, Onaiza Street, Doha, Qatar, QA
Bahrain
Bahrain
Jeeves Bahrain
Units 132 & 134, Bahrain Business Incubator Centre, Dry Dock Road, Block 117, Hidd, BH, 1727

+973 1746 5575

Jeeves Bahrain
OPENING HOURS

ADDRESS
Units 132 & 134, Bahrain Business Incubator Centre, Dry Dock Road, Block 117, Hidd, BH, 1727
Jeeves Hamala
Shop 2215 Wall al Ahed, Highway Road, 90 Block, Hamala, BH, 1014

Jeeves Hamala
OPENING HOURS

CONTACT T:

ADDRESS
Shop 2215 Wall al Ahed, Highway Road, 90 Block, Hamala, BH, 1014
Jeeves Riffa Views
Road 4307, Block 943, Al Mazrowiah, BH

Jeeves Riffa Views
OPENING HOURS

CONTACT T:

ADDRESS
Road 4307, Block 943, Al Mazrowiah, BH
Kuwait City
Kuwait City
OPENING HOURS

ADDRESS
Block 1, Street 17, Plot 1553, Kuwait City, KW
Saudi Arabia
Saudi Arabia www.jeevesofbelgravia.com/
OPENING HOURS

ADDRESS
CONTACT T: