Frequently Asked Questions

At Jeeves Manila, we achieve the outstanding results we are renowned for by upholding quality, not only as a day-to-day action but as a philosophy. To guarantee consistency and exacting standards, we live by a carefully curated seven-point process of garment care. 

More questions? These FAQs might help.

Requesting a Pick-up

How do I request a pick-up?

You can request a schedule by filling our web form or alternatively, you can contact our concierge team directly by messaging 0917.3232.248. We’ll be glad to organise.

Is there extra charge for collection/delivery?

Valet pick-up and delivery service is complimentary within a 6-8km radius from our locations in Makati and Shaw and established routes within the Metro. We know you will understand if we kindly request a minimum of 3-5 items.

Customers have been using third-party courier service for sending their items to our locations.

What do I need to do with my clothes before my collection?

To have them ready to pick up, go through the pockets to make sure nothing valuable is left. If you have any special instructions as to how you would like your items finished e.g. you like your knitwear folded over a hanger, or problem with any of the garments, just let our driver know when they collect.

If you need advice about specific items, you can speak to our concierge team who will be happy to advise you at (02) 88696.3232

What is the procedure given safety protocols?

Limiting face-to-face contact provides safety for both customer and staff. Our valet driver will collect your items and bring them directly to our workshop where a more detailed inspection will be carried out. Your invoice will be sent via email or messaging.

How long will it take for my clothes to be returned?

Generally, pick-up and delivery operates on a seven-day regular service. So, if we collect from you on a Monday, we will deliver your items back the following Monday.

Can I schedule a regular pick-up?

Absolutely! Most of our clients have a regular weekly collection/delivery slot. Our concierge team will be happy to arrange this for you.

What should I do with my hangers and used packaging?

Please recycle it according to local restrictions or keep hold of it and give it to your driver when they next visit. We would be happy to recycle hanger by sanitizing and re-using them on our operations floor.

Services

Are you able to clean suede, leather, and fur items?

We most certainly can. Our team of experts has years of experience in caring for suede, leather, and fur items and we are one of the very few dry cleaners that still provide these very specialist services. In fact, many dry cleaners ask us to offer this service on their behalf. However, we only offer these services directly to our clients. Please contact our concierge team to discuss your specific requirements.

Do you clean carpets, rugs, and curtains?

We do. Some of our experts have even studied antique textile restoration, so your items are in safe hands. Please contact our concierge team to discuss your specific requirements.

Do you offer shoe cleaning and repairs?

We most certainly do. We are able to clean and do minor repairs most kinds of shoes including carrying out colour restoration on leather shoes. Please contact our concierge team to discuss your specific requirements.

Do you offer alterations or repairs?

We certainly do. We have a team of expert tailors who can carry out highly specialised repairs and alterations exclusively for our dry cleaning customers. We are also able to visit you at home to complete a fitting if required. Please contact our concierge team to discuss your specific requirements.

Are you able to clean and repair handbags?

Yes, we can. We offer handbag restoration service for most leather goods. This includes touching up colour, repairing damage, and cleaning interiors. We can also recolour your bag should you wish. Please contact our concierge team for more information.

What process will my clothes go through?

Details of our cleaning processes can be found on this page. We use only GreenEarth® so dry cleaning is safe for humans, safe for the environment, and so good for your clothes.

Is there anything you are unable to clean?

There isn’t much. However, on some occasions, we may feel that due to age or condition, the fragility of an item would result in it being damaged during cleaning. In these rare instances, we will contact you and discuss options before proceeding. If you have concerns about a specific item, please contact our concierge team who will be happy to advise.

What is your wedding dress preservation service?

Our wedding dress preservation service is used in order to preserve the life of your wedding dress for generations. As part of this service, your dress will pass through our 7 step cleaning process before being packed with acid-free tissue into an archival box. This ensures your dress remains in pristine condition for years to come. Please contact our concierge team for more information.

Stores Worldwide

UK
London
London
Belgravia
8-10 Pont Street, Belgravia, London, GB, SW1X 9EL

020 7235 1101

Belgravia
OPENING HOURS

Monday - Saturday: 9:00 - 18:00

ADDRESS
8-10 Pont Street, Belgravia, London, GB, SW1X 9EL
Chelsea
123 Fulham Road, Chelsea, London, GB, SW3 6RT

020 7589 9229

Chelsea
OPENING HOURS

Monday - Saturday: 9:00 - 18:00

ADDRESS
123 Fulham Road, Chelsea, London, GB, SW3 6RT
Hampstead
11 Heath Street, Hampstead, London, GB, NW3 6TP

020 7794 4100

Hampstead
OPENING HOURS

Monday - Saturday: 9:00 - 18:00

ADDRESS
11 Heath Street, Hampstead, London, GB, NW3 6TP
Kensington
271 Kensington High Street, London, GB, W8 6NA

020 7603 0484

Kensington
OPENING HOURS

Monday - Saturday: 9:00 - 18:00

ADDRESS
271 Kensington High Street, London, GB, W8 6NA
Mayfair
54 South Audley Street, Mayfair, London, GB, W1K 2QQ

020 7491 8885

Mayfair
OPENING HOURS

Monday - Saturday: 9:00 - 18:00

ADDRESS
54 South Audley Street, Mayfair, London, GB, W1K 2QQ
United States
New York
New York www.jeevesofbelgravia.com/newyork/
OPENING HOURS

COVID Hours: Monday - Friday 9 AM- 6 PM Saturday 11AM - 4PM

ADDRESS
1318 Madison Avenue, New York, New York, US, 10128
Asia
Taipei
Taipei
OPENING HOURS

09: 00-19: 00

ADDRESS
94043 Ann Road, Sec 90-1, TW
CONTACT T: 0223257608

Singapore
Singapore
Head Office
103 Neythal Road, Singapore, SG, 628591

+65 6264 5628

Head Office
OPENING HOURS

Monday - Friday: 9.00am - 6.00pm, Sunday & Public Holidays: Closed

ADDRESS
103 Neythal Road, Singapore, SG, 628591
Jalan Jamal
1 Jln Jamal, Singapore, SG, 457591

+65 6245 7179

Jalan Jamal
OPENING HOURS

Monday - Saturday: 10am - 7pm, Sunday: Closed & Public Holidays: 10am - 7pm

ADDRESS
1 Jln Jamal, Singapore, SG, 457591
Jeeves River Valley
282 River Valley Rd, Singapore, SG, 238323

+65 6836 5925

Jeeves River Valley
OPENING HOURS

Monday - Saturday: 10am - 7pm, Sunday: Closed & Public Holiday: 10am - 7pm

ADDRESS
282 River Valley Rd, Singapore, SG, 238323
Jeeves Bukit Timah
501 Bukit Timah Rd, Singapore, SG, 259760

+65 6469 6478

Jeeves Bukit Timah
OPENING HOURS

Monday - Saturday: 10am - 7pm, Sunday: Closed & Public Holiday: 10am - 6pm

ADDRESS
501 Bukit Timah Rd, Singapore, SG, 259760
Pacific Plaza
9 Scotts Rd, Level 2, Singapore, SG, 228210

+65 6732 0635

Pacific Plaza
OPENING HOURS

Monday - Saturday: 10am to 7pm, Sunday: Closed & Public Holidays: 10am - 7pm

ADDRESS
9 Scotts Rd, Level 2, Singapore, SG, 228210
Tanglin Mall
163 Tanglin Rd , Singapore, SG, 247933

+65 6261 0531

Tanglin Mall
OPENING HOURS

Monday - Saturday: 10am to 7pm, Sunday: Closed & Public Holidays: 10am - 7pm

ADDRESS
163 Tanglin Rd , Singapore, SG, 247933
Manila
Manila www.jeevesofbelgravia.com/manila/
Jeeves Makati
Shop 3, New World Hotel, Makati Avenue corner Arnaiz, Makati City, PH, 1228

M: 0917. 3232. 243 T: 8811. 3232

Jeeves Makati
OPENING HOURS

Monday to Friday: 10:00 am - 6:00 pm

ADDRESS
Shop 3, New World Hotel, Makati Avenue corner Arnaiz, Makati City, PH, 1228
Jeeves Shaw
Lower Ground Parking Worldwide Corporate Center, Shaw Boulevard, Mandaluyong City, PH, 1550

M: 0917. 323. 2249 T: 8696. 3232

Jeeves Shaw
OPENING HOURS

Monday to Thursday: 9am - 3pm

ADDRESS
Lower Ground Parking Worldwide Corporate Center, Shaw Boulevard, Mandaluyong City, PH, 1550
Hong Kong
Hong Kong
Jeeves Happy Valley
G/F, 16C Shan Kwong Road, Happy Valley, HK

+852 2574 9393

Jeeves Happy Valley
OPENING HOURS

Monday - Saturday 9am - 6pm, Public Holidays 10am - 5pm, Statutory Holidays / Sundays - Closed

ADDRESS
G/F, 16C Shan Kwong Road, Happy Valley, HK
Jeeves Lee Garden
Shop 304A, 3/F, Lee Garden One, 33 Hysan Avenue, Causeway Bay, HK

+852 2973 0077

Jeeves Lee Garden
OPENING HOURS

Monday - Saturday 10:00am - 7:00pm, Public Holidays 10:00am - 5:00pm, Statutory Holidays/Sundays - Closed

ADDRESS
Shop 304A, 3/F, Lee Garden One, 33 Hysan Avenue, Causeway Bay, HK
Jeeves Jardine House
Shop 10-11, Lower Ground Floor, Jardine House, 1 Connaught Place, Central

+852 3119 7200

Jeeves Jardine House
OPENING HOURS

Monday - Friday: 9.30am - 6.30pm, Saturday 9.30am - 2.30pm, Sundays & Public Holidays - Closed

ADDRESS
Shop 10-11, Lower Ground Floor, Jardine House, 1 Connaught Place, Central
Jeeves The Bank Of East Asia Building
Shop 4B, Lobby Floor, The Bank of East, Asia Building, 10 Des Voeux Road Central, Central, HK

+852 2973 0101

Jeeves The Bank Of East Asia Building
OPENING HOURS

Monday-Saturday: 8 AM-7:30 PM; Public Holidays: 10 AM-5 PM; Closed on Sundays & Statutory Holidays

ADDRESS
Shop 4B, Lobby Floor, The Bank of East, Asia Building, 10 Des Voeux Road Central, Central, HK
Jeeves Aberdeen
17/F, Shing Dao Building, 232 Aberdeen Main Road, Aberdeen, HK

+852 2973 0071

Jeeves Aberdeen
OPENING HOURS

Monday-Friday: 9 AM-6 PM ; Saturday: 9 AM-12 PM; Closed on Sunday and Statutory Holidays

ADDRESS
17/F, Shing Dao Building, 232 Aberdeen Main Road, Aberdeen, HK
Kuala Lumpur
Kuala Lumpur www.jeevesofbelgravia.com/kualalumpur/
Jeeves Kuala Lumpur
237, Jalan Ampang, (Opposite AmpWalk Mall), Kuala Lumpur, Kuala Lumpur, MY, .

+60-3 7785 3884

Jeeves Kuala Lumpur
OPENING HOURS

.

ADDRESS
237, Jalan Ampang, (Opposite AmpWalk Mall), Kuala Lumpur, Kuala Lumpur, MY, .
Jeeves Intermark Mall
Lot C-15, Concourse Level, 348 Jalan Ampang, (corner Jln. Tun Razak), Kuala Lumpur, MY, .

03-2181 3110

Jeeves Intermark Mall
OPENING HOURS

Monday - Friday: 10am - 8.00pm Saturday: 10am - 7.00pm

CONTACT T: 03-2181 3110

ADDRESS
Lot C-15, Concourse Level, 348 Jalan Ampang, (corner Jln. Tun Razak), Kuala Lumpur, MY, .
Jeeves Bangsar Shopping Center
Ground Floor, 238 Jalan Maarof, ., Kuala Lumpur, MY, .

03-2011 3304

Jeeves Bangsar Shopping Center
OPENING HOURS

Monday - Sunday: 10am - 9.00pm

CONTACT T: 03-2011 3304

ADDRESS
Ground Floor, 238 Jalan Maarof, ., Kuala Lumpur, MY, .
Jeeves The Gardens, Mid Valley City
Lot G-233A, Ground Floor, The Gardens Mall, Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur, MY, 59200

03-2201 0324

Jeeves The Gardens, Mid Valley City
OPENING HOURS

Monday - Saturday: 10am - 10.00pm

CONTACT T: 03-2201 0324

ADDRESS
Lot G-233A, Ground Floor, The Gardens Mall, Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur, MY, 59200
Jeeves Publica Shopping Gallery
Lot UG73A, Level UG, Publika Shopping Gallery, Jalan Dutamas 1, Hartamas, Kuala Lumpur, MY, 50480

03-6211 2463

Jeeves Publica Shopping Gallery
OPENING HOURS

Monday - Saturday: 10am - 10.00pm

CONTACT T: 03-6211 2463

ADDRESS
Lot UG73A, Level UG, Publika Shopping Gallery, Jalan Dutamas 1, Hartamas, Kuala Lumpur, MY, 50480
Indonesia
Indonesia
Cipinang
Jl. Cipinang, Jaya No. 39, Timur, Jakarta , ID

+62 21 391 9156

Cipinang
OPENING HOURS

Monday - Friday: 7:30-19:30 Saturday 9:00-17:30

ADDRESS
Jl. Cipinang, Jaya No. 39, Timur, Jakarta , ID
Pondok Indah
Jl. Sultan Iskandar Muda No.21, Plaza Pondok Indah 6, Unit 7A, Selatan, Jakarta , ID

+62 21 2912 4056

Pondok Indah
OPENING HOURS

Monday - Sunday: 8:30-21:00

ADDRESS
Jl. Sultan Iskandar Muda No.21, Plaza Pondok Indah 6, Unit 7A, Selatan, Jakarta , ID
Pluit
Jl. Pluit Putri Raya Blok E No. 2C, Utara, Jakarta , ID

+62 21 2608 0090

Pluit
OPENING HOURS

Monday - Friday: 8:00-19.00 Saturday: 9:00-18:00

ADDRESS
Jl. Pluit Putri Raya Blok E No. 2C, Utara, Jakarta , ID
Hang Lekir
Jl. Hang Lekir Raya No. 6, Selatan, jakarta, ID

+62 21 7278 9776

Hang Lekir
OPENING HOURS

ADDRESS
Jl. Hang Lekir Raya No. 6, Selatan, jakarta, ID
Guangzhou
Guangzhou
OPENING HOURS

Monday - Sunday: 10am-10pm

ADDRESS
383 Tianhe Road, Tianhe District, Guangdong, CN, 510635
Chengdu
Chengdu
OPENING HOURS

ADDRESS
LG131, B1, IFS, NO.1, Section 3 , Hongxing Road, Jinjiang District, Chengdu zh, CN
Wuhan
Wuhan
OPENING HOURS

Monday - Sunday: 10am-10pm

ADDRESS
No.107, Zone C, Garden Avenue, Special No.1, Xibei Lake Road, Jianghan District, Wuhan, Hubei, CN, 430022
Shenzhen
Shenzhen
Jeeves Shenzhen East Pacific International Center
101-A3-2, Tower A, East Pacific International Centre, No.7088 Shennan Road, Futian District, Shenzhen, Guangdong, CN, 518038

+8618124663999

Jeeves Shenzhen East Pacific International Center
OPENING HOURS

Monday - Sunday: 10am-10pm

ADDRESS
101-A3-2, Tower A, East Pacific International Centre, No.7088 Shennan Road, Futian District, Shenzhen, Guangdong, CN, 518038
Jeeves The Mixc Shenzhen Bay
B103C, The MixC Shenzhen Bay, Keyuan South Road, Nanshan District, Shenzhen, Guangdong, CN, 518052

+86 181 2466 0999

Jeeves The Mixc Shenzhen Bay
OPENING HOURS

Monday - Sunday: 10am-10pm

ADDRESS
B103C, The MixC Shenzhen Bay, Keyuan South Road, Nanshan District, Shenzhen, Guangdong, CN, 518052
Middle East
Abu Dhabi
Abu Dhabi
OPENING HOURS

ADDRESS
Sheikh Zayed, The First Street, Khalidiya Area, Abu Dhabi, AE
Doha
Doha
OPENING HOURS

Saturday - Thursday: 9:00-21:00

ADDRESS
The St. Regis, Onaiza Street, Doha, Qatar, QA
Bahrain
Bahrain
Jeeves Bahrain
Units 132 & 134, Bahrain Business Incubator Centre, Dry Dock Road, Block 117, Hidd, BH, 1727

+973 1746 5575

Jeeves Bahrain
OPENING HOURS

ADDRESS
Units 132 & 134, Bahrain Business Incubator Centre, Dry Dock Road, Block 117, Hidd, BH, 1727
Jeeves Hamala
Shop 2215 Wall al Ahed, Highway Road, 90 Block, Hamala, BH, 1014

Jeeves Hamala
OPENING HOURS

CONTACT T:

ADDRESS
Shop 2215 Wall al Ahed, Highway Road, 90 Block, Hamala, BH, 1014
Jeeves Riffa Views
Road 4307, Block 943, Al Mazrowiah, BH

Jeeves Riffa Views
OPENING HOURS

CONTACT T:

ADDRESS
Road 4307, Block 943, Al Mazrowiah, BH
Kuwait City
Kuwait City
OPENING HOURS

ADDRESS
Block 1, Street 17, Plot 1553, Kuwait City, KW
Saudi Arabia
Saudi Arabia www.jeevesofbelgravia.com/sa/
Riyadh
Al Malqa, Anas Ibn Malik Rd, Riyadh, SA, 13522

TBC

Riyadh
OPENING HOURS

coming soon

CONTACT T: TBC

ADDRESS
Al Malqa, Anas Ibn Malik Rd, Riyadh, SA, 13522
Riyadh
Al Mutamarat, Nojoud Mall, Jaber Ibn Abdullah St, Riyadh, SA, 12712

+966 59 990 4499

Riyadh
OPENING HOURS

coming soon

ADDRESS
Al Mutamarat, Nojoud Mall, Jaber Ibn Abdullah St, Riyadh, SA, 12712
Dammam
Imam Ali Ibn Abi Talib St, Dammam, SA, 32236

TBC

Dammam
OPENING HOURS

coming soon

CONTACT T: TBC

ADDRESS
Imam Ali Ibn Abi Talib St, Dammam, SA, 32236