Refund Policy

We at Jeeves stand behind the quality of our craftsmanship 100%. If you are not completely pleased with the results of your cleaned garment, Jeeves will re-clean it on a complimentary basis. We do ask that your garment is returned to Jeeves, in unworn condition, in the Jeeves packaging, within one year of the drop off date. Regrettably, due to the nature of our services, refunds cannot be given. This policy is for all garments that Jeeves has cleaned, but does not include alterations or repairs.

For garments that may have been damaged in the cleaning process; Jeeves must be notified within seven days from the time of pickup or delivery. Jeeves must be given the opportunity to examine the garment at the Jeeves shop. The claims process can not be started using digital images. Jeeves will provide complimentary pick up of any garment that needs to be examined at our shop in the NYC area. Jeeves reserves the right to use an independent garment analysis firm to determine if the Jeeves process was at fault.

While the staff at the Jeeves New York workshop are the most skilled in the NYC metro area, unfortunately, we cannot guarantee stain removal. Our staff will make recommendations about the possibility of stain removal; but stain removal for certain stain/fabric/dye combinations is impossible to predict until the stains are treated and garment cleaned. Jeeves cannot offer price reductions or refunds for stains not removed during the cleaning process. We will re-clean your garment on a complimentary basis (as above) provided it is returned to Jeeves in unworn condition, in Jeeves packaging, within one year of the drop off date. If our workshop has attached a Jeeves Lab Report, your signature will be needed on an Acknowledgment of Risk form to move forward.

For garments altered, repaired or tailored by Jeeves, we will correct any issues of fit on a complimentary basis provided that the garment is returned to Jeeves within 60 days from the date of drop off. Fit issues that will be addressed on a complimentary basis must be part of the original alteration. Repairs will be addressed at no additional charge, provided that the issue is within the scope of the original repair. Repairs or alterations not part of the original description that needs to be addressed will be charged for.

Stores Worldwide

UK
London
London
Belgravia
8-10 Pont Street, Belgravia, London, GB, SW1X 9EL

020 7235 1101

Belgravia
OPENING HOURS

Monday - Friday: 8:30 - 19:00 Saturday: 8:30 - 18:00

ADDRESS
8-10 Pont Street, Belgravia, London, GB, SW1X 9EL
Chelsea
123 Fulham Road, Chelsea, London, GB, SW3 6RT

020 7589 9229

Chelsea
OPENING HOURS

Monday - Friday: 8:30 - 19:00 Saturday: 8:30 - 18:00 Sunday 11:00 - 16:00

ADDRESS
123 Fulham Road, Chelsea, London, GB, SW3 6RT
Fleet Street
131 Fleet Street, City of London, London, GB, EC4A 2BH

020 7353 3532

Fleet Street
OPENING HOURS

Monday - Friday: 8:30 - 18:00

ADDRESS
131 Fleet Street, City of London, London, GB, EC4A 2BH
Hampstead
11 Heath Street, Hampstead, London, GB, NW3 6TP

020 7794 4100

Hampstead
OPENING HOURS

Monday - Friday: 8:30 - 17:30 Saturday: 8:30 - 17:00 Sunday: 11:00 - 15:00

ADDRESS
11 Heath Street, Hampstead, London, GB, NW3 6TP
Kensington
271 Kensington High Street, London, GB, W8 6NA

020 7603 0484

Kensington
OPENING HOURS

Monday - Friday: 8.30 - 17.30 Saturday: 8:30 - 17:00

ADDRESS
271 Kensington High Street, London, GB, W8 6NA
Mayfair
54 South Audley Street, Mayfair, London, GB, W1K 2QQ

020 7491 8885

Mayfair
OPENING HOURS

Monday - Friday: 8:00 - 19:00 Saturday: 8:30 - 17:00

ADDRESS
54 South Audley Street, Mayfair, London, GB, W1K 2QQ
St Paul's
6 Queens Head Passage, Unit 6, Building 2, Paternoster Square, London, GB, EC4M 7DY

020 7248 6478

St Paul's
OPENING HOURS

ADDRESS
6 Queens Head Passage, Unit 6, Building 2, Paternoster Square, London, GB, EC4M 7DY
United States
New York
New York www.jeevesofbelgravia.com/newyork
OPENING HOURS

Monday - Friday 8 AM- 6 PM Saturday 10AM - 4PM

ADDRESS
39 East 65th Street, New York, New York, US
Asia
Taipei
Taipei
OPENING HOURS

09: 00-19: 00

ADDRESS
94043 Ann Road, Sec 90-1, TW
CONTACT T: 0223257608

Singapore
Singapore
Head Office, Makati
Shop 3, New World Hotel Makati corner Arnaiz, Makati Ave, Makati, 1228 Metro, Manila, SG

+63 2 8811 3232

Head Office, Makati
OPENING HOURS

Monday - Saturday: 10.00am - 7.00pm

ADDRESS
Shop 3, New World Hotel Makati corner Arnaiz, Makati Ave, Makati, 1228 Metro, Manila, SG
Jeeves East Coast
1 Jln Jamal, SG, 457591

+65 6245 7179

Jeeves East Coast
OPENING HOURS

Monday - Saturday: 10.00am - 8.00pm

ADDRESS
1 Jln Jamal, SG, 457591
Jeeves River Valley
282 River Valley Rd, SG, 238323

+65 6836 5925

Jeeves River Valley
OPENING HOURS

Monday - Saturday: 10am - 8.00pm

ADDRESS
282 River Valley Rd, SG, 238323
Jeeves Bikut Timah
501 Bukit Timah Rd, SG, 259760

+65 6469 6478

Jeeves Bikut Timah
OPENING HOURS

Monday - Saturday: 10.00am - 8.00pm and Sunday: 10.00am - 5pm

ADDRESS
501 Bukit Timah Rd, SG, 259760
Raffles City Shopping Centre
252 North Bridge Rd, #B1-97, SG, 179103

+65 6261 0531

Raffles City Shopping Centre
OPENING HOURS

Mon – Sun | 10am to 8pm

ADDRESS
252 North Bridge Rd, #B1-97, SG, 179103
Pacific Plaza
9 Scotts Rd, Level 2, SG, 228210

+65 6732 0635

Pacific Plaza
OPENING HOURS

Mon – Sun | 10am to 9pm

ADDRESS
9 Scotts Rd, Level 2, SG, 228210
Manila
Manila
Jeeves Makati
Shop 3, New World Hotel, Makati Avenue corner Arnaiz Avenue, PH

+632 8 811 3232

Jeeves Makati
OPENING HOURS

Monday to Saturday | 10:00 am - 7:00 pm

ADDRESS
Shop 3, New World Hotel, Makati Avenue corner Arnaiz Avenue, PH
Jeeves Estancia
Parking Level 1, Estancia at Capitol Commons, Meralco Avenue, PH

+632 8 654 3232

Jeeves Estancia
OPENING HOURS

Monday to Saturday | 11am - 7pm

ADDRESS
Parking Level 1, Estancia at Capitol Commons, Meralco Avenue, PH
Jeeves Shaw
Lower Ground Floor, Worldwide Corporate Centre, Shaw Boulevard, PH

+632 8 696 3232

Jeeves Shaw
OPENING HOURS

Monday to Friday | 9am - 5pm

ADDRESS
Lower Ground Floor, Worldwide Corporate Centre, Shaw Boulevard, PH
Hong Kong
Hong Kong
Jeeves Happy Valley
G/F, 16C Shan Kwong Road, Happy Valley, HK

+852 2574 9393

Jeeves Happy Valley
OPENING HOURS

Monday - Saturday 9am - 6pm, Public Holidays 10am - 5pm, Statutory Holidays / Sundays - Closed

ADDRESS
G/F, 16C Shan Kwong Road, Happy Valley, HK
Jeeves Lee Garden
Shop 304A, 3/F, Lee Garden One, 33 Hysan Avenue, Causeway Bay, HK

+852 2973 0077

Jeeves Lee Garden
OPENING HOURS

Monday - Saturday 10:00am - 7:00pm, Public Holidays 10:00am - 5:00pm, Statutory Holidays/Sundays - Closed

ADDRESS
Shop 304A, 3/F, Lee Garden One, 33 Hysan Avenue, Causeway Bay, HK
Jeeves Jardine House
Shop 10-11, Lower Ground Floor, Jardine House, 1 Connaught Place, Central

+852 3119 7200

Jeeves Jardine House
OPENING HOURS

Monday - Friday: 9.30am - 6.30pm, Saturday 9.30am - 2.30pm, Sundays & Public Holidays - Closed

ADDRESS
Shop 10-11, Lower Ground Floor, Jardine House, 1 Connaught Place, Central
Jeeves The Bank Of East Asia Building
Shop 4B, Lobby Floor, The Bank of East, Asia Building, 10 Des Voeux Road Central, Central, HK

+852 2973 0101

Jeeves The Bank Of East Asia Building
OPENING HOURS

Monday-Saturday: 8 AM-7:30 PM; Public Holidays: 10 AM-5 PM; Closed on Sundays & Statutory Holidays

ADDRESS
Shop 4B, Lobby Floor, The Bank of East, Asia Building, 10 Des Voeux Road Central, Central, HK
Jeeves Aberdeen
17/F, Shing Dao Building, 232 Aberdeen Main Road, Aberdeen, HK

+852 2973 0071

Jeeves Aberdeen
OPENING HOURS

Monday-Friday: 9 AM-6 PM ; Saturday: 9 AM-12 PM; Closed on Sunday and Statutory Holidays

ADDRESS
17/F, Shing Dao Building, 232 Aberdeen Main Road, Aberdeen, HK
Kuala Lumpur
Kuala Lumpur
Jeeves Kuala Lumpur
237, Jalan Ampang, (Opposite AmpWalk Mall), Kuala Lumpur, MY

+60-3 7785 3884

Jeeves Kuala Lumpur
OPENING HOURS

ADDRESS
237, Jalan Ampang, (Opposite AmpWalk Mall), Kuala Lumpur, MY
Jeeves Intermark Mall
Lot C-15, Concourse Level, 348 Jalan Ampang, (corner Jln. Tun Razak), Kuala Lumpur, MY

03-2181 3110

Jeeves Intermark Mall
OPENING HOURS

Monday - Friday: 10am - 8.00pm Saturday: 10am - 7.00pm

CONTACT T: 03-2181 3110

ADDRESS
Lot C-15, Concourse Level, 348 Jalan Ampang, (corner Jln. Tun Razak), Kuala Lumpur, MY
Jeeves Bangsar Shopping Center
Ground Floor, 238 Jalan Maarof, Kuala Lumpur, MY

03-2011 3304

Jeeves Bangsar Shopping Center
OPENING HOURS

Monday - Sunday: 10am - 9.00pm

CONTACT T: 03-2011 3304

ADDRESS
Ground Floor, 238 Jalan Maarof, Kuala Lumpur, MY
Jeeves The Gardens, Mid Valley City
Lot G-233A, Ground Floor, The Gardens Mall, Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur, MY, 59200

03-2201 0324

Jeeves The Gardens, Mid Valley City
OPENING HOURS

Monday - Saturday: 10am - 10.00pm

CONTACT T: 03-2201 0324

ADDRESS
Lot G-233A, Ground Floor, The Gardens Mall, Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur, MY, 59200
Jeeves Publica Shopping Gallery
Lot UG73A, Level UG, Publika Shopping Gallery, Jalan Dutamas 1, Hartamas, Kuala Lumpur, MY, 50480

03-6211 2463

Jeeves Publica Shopping Gallery
OPENING HOURS

Monday - Saturday: 10am - 10.00pm

CONTACT T: 03-6211 2463

ADDRESS
Lot UG73A, Level UG, Publika Shopping Gallery, Jalan Dutamas 1, Hartamas, Kuala Lumpur, MY, 50480
Indonesia
Indonesia
Cipinang
Jl. Cipinang, Jaya No. 39, Timur, Jakarta , ID

+62 21 391 9156

Cipinang
OPENING HOURS

Monday - Friday: 7:30-19:30 Saturday 9:00-17:30

ADDRESS
Jl. Cipinang, Jaya No. 39, Timur, Jakarta , ID
Pondok Indah
Jl. Sultan Iskandar Muda No.21, Plaza Pondok Indah 6, Unit 7A, Selatan, Jakarta , ID

+62 21 2912 4056

Pondok Indah
OPENING HOURS

Monday - Sunday: 8:30-21:00

ADDRESS
Jl. Sultan Iskandar Muda No.21, Plaza Pondok Indah 6, Unit 7A, Selatan, Jakarta , ID
Pluit
Jl. Pluit Putri Raya Blok E No. 2C, Utara, Jakarta , ID

+62 21 2608 0090

Pluit
OPENING HOURS

Monday - Friday: 8:00-19.00 Saturday: 9:00-18:00

ADDRESS
Jl. Pluit Putri Raya Blok E No. 2C, Utara, Jakarta , ID
Hang Lekir
Jl. Hang Lekir Raya No. 6, Selatan, jakarta, ID

+62 21 7278 9776

Hang Lekir
OPENING HOURS

ADDRESS
Jl. Hang Lekir Raya No. 6, Selatan, jakarta, ID
Guangzhou
Guangzhou
OPENING HOURS

ADDRESS
383 Tianhe Road, Guangzho, CN
Chengdu
Chengdu
OPENING HOURS

ADDRESS
LG131, B1, IFS, NO.1, Section 3 , Hongxing Road, Jinjiang District, Chengdu zh, CN
Middle East
Abu Dhabi
Abu Dhabi
OPENING HOURS

ADDRESS
Sheikh Zayed, The First Street, Khalidiya Area, Abu Dhabi, AE
Doha
Doha
OPENING HOURS

Saturday - Thursday: 9:00-21:00

ADDRESS
The St. Regis, Onaiza Street, Doha, Qatar, QA
Bahrain
Bahrain
Jeeves Bahrain
Units 132 & 134, Bahrain Business Incubator Centre, Dry Dock Road, Block 117, Hidd, BH, 1727

+973 1746 5575

Jeeves Bahrain
OPENING HOURS

ADDRESS
Units 132 & 134, Bahrain Business Incubator Centre, Dry Dock Road, Block 117, Hidd, BH, 1727
Jeeves Hamala
Shop 2215 Wall al Ahed, Highway Road, 90 Block, Hamala, BH, 1014

Jeeves Hamala
OPENING HOURS

CONTACT T:

ADDRESS
Shop 2215 Wall al Ahed, Highway Road, 90 Block, Hamala, BH, 1014
Jeeves Riffa Views
Road 4307, Block 943, Al Mazrowiah, BH

Jeeves Riffa Views
OPENING HOURS

CONTACT T:

ADDRESS
Road 4307, Block 943, Al Mazrowiah, BH
Kuwait City
Kuwait City
OPENING HOURS

ADDRESS
Block 1, Street 17, Plot 1553, Kuwait City, KW